September 26, 2011

Making sure you aren't dead...

Today I went to CVS to get my annual flu shot.  While I was filling out the paperwork and getting my insurance in the system the pharmacy tech excuses himself to make a phone call.

The next thing I hear is, "Mrs. X, hi, this is CVS.  We were just calling to make sure you weren't dead."  At first I thought he was joking, but he kept going.  "We called yesterday and you didn't answer or call us back so we wanted to make sure you were still alive."

Then Blake decided to clear an entire shelf of Visine, so I missed the rest of the conversation.  I understand the point of the call, but man, a little tact goes a long way.  Can you imagine getting that call.  What do you say, "Oh, yeah, still kickin' it!"

I think I may start all of my calls like this in the future, could be fun to hear the response.

1 comment:

  1. WHAAAAAAAAT!!!!!!!!!!!!!! i don't even know what i would've done if i had over heard this. probably turned the mic recorder on my iphone on and recorded it to show zac. hahaha...unbelievable!

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